Terms of Service

Please read these terms carefully before using our AI agent platform and services.

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of Orca's AI agent platform and services (the "Service") operated by Orca ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, then you may not access the Service.

Acceptance of Terms

Binding Agreement

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

  • • You must be at least 18 years old to use our Service
  • • You must provide accurate and complete information
  • • You are responsible for maintaining account security

Service Description

Orca provides an AI agent platform that enables users to create, manage, and deploy intelligent agents for various business and personal applications.

  • • AI agent creation and management tools
  • • Integration with third-party services
  • • Analytics and performance monitoring
  • • Customer support and documentation

Account Registration

To access certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during registration.

  • • You are responsible for all activities under your account
  • • You must notify us immediately of any unauthorized use
  • • We reserve the right to suspend or terminate accounts

User Responsibilities

Permitted Uses

  • • Use the Service for lawful purposes only
  • • Comply with all applicable laws and regulations
  • • Respect intellectual property rights
  • • Maintain the security of your account

Prohibited Uses

  • • Violate any laws or regulations
  • • Infringe on intellectual property rights
  • • Transmit harmful or malicious content
  • • Attempt to gain unauthorized access

Content Guidelines

  • • Ensure content is accurate and appropriate
  • • Respect privacy and confidentiality
  • • Avoid spam or unsolicited communications
  • • Report inappropriate content promptly

Compliance

  • • Follow all platform guidelines
  • • Respect rate limits and usage policies
  • • Cooperate with security investigations
  • • Maintain backup copies of important data

Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Orca and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you create, upload, or share through our Service. By using our Service, you grant us a license to use, store, and process your content as necessary to provide the Service.

Third-Party Content

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Payment and Billing

Subscription Fees

Some features of our Service require payment. Subscription fees are billed in advance and are non-refundable except as required by law.

Payment Methods

We accept various payment methods including credit cards, debit cards, and other electronic payment methods. You authorize us to charge your chosen payment method.

Price Changes

We may change our pricing at any time. We will provide reasonable notice of any price changes before they take effect.

Refunds

Refunds are handled on a case-by-case basis. Contact our support team to discuss refund requests.

Service Availability

We strive to provide reliable service, but we cannot guarantee that our Service will be available at all times. We may experience downtime for maintenance, updates, or other reasons.

Uptime Commitment

We aim to maintain 99.9% uptime for our Service, excluding scheduled maintenance windows.

Maintenance

We will provide advance notice of scheduled maintenance that may affect service availability.

Limitation of Liability

To the maximum extent permitted by law, Orca shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our Service.

Important Notice

Our total liability to you for any claims arising out of or relating to these Terms or our Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.

Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access to our Service immediately, without prior notice, for any reason, including if you breach these Terms.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data after a reasonable period.

Survival

Certain provisions of these Terms will survive termination, including intellectual property rights, limitation of liability, and dispute resolution.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising out of or relating to these Terms or our Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in San Francisco, California.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Address: Torre Chamartin, Calle de Dulce Chacón, 55, Hortaleza, 28050 Madrid

Phone: +1 (555) 123-4567