Learn how Orca collects, uses, and protects your personal information when you use our AI agent platform.
At Orca ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information that you provide directly to us, such as when you create an account, use our services, or contact us for support.
We automatically collect certain information about how you interact with our platform and services.
We collect data related to your AI agents and their interactions to provide and improve our services.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We may disclose information when required by law, court order, or to protect our rights, property, or safety.
We may share information with your explicit consent or at your direction.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Strict access controls and authentication mechanisms protect your data from unauthorized access.
We conduct regular security audits and assessments to identify and address potential vulnerabilities.
Continuous monitoring and logging help us detect and respond to security incidents promptly.
Depending on your location, you may have certain rights regarding your personal information:
Request access to your personal information and receive a copy in a structured, machine-readable format.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to certain legal and operational requirements.
Opt out of certain data processing activities, such as marketing communications or analytics.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses, to protect your information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Torre Chamartin, Calle de Dulce Chacón, 55, Hortaleza, 28050 Madrid
Phone: +34 602465780
Data Protection Officer: [email protected]